Setting up a fingerprint device on the AEPS PE portal is essential for enabling (Fingerprint Device on AEPS PE Portal) secure and seamless Aadhaar-enabled payment services. Whether you’re a banking correspondent, merchant, or agent, this guide will walk you through the entire process step-by-step, ensuring compatibility with all major fingerprint scanner models.
Understanding AEPS PE Portal and Fingerprint Authentication
The AEPS (Aadhaar Enabled Payment System) PE (Payment Enablement) portal is a government-backed platform that allows users to perform financial transactions using Aadhaar-based biometric authentication. A fingerprint device is crucial for verifying customers’ identities, ensuring secure and fraud-proof transactions.
Why Fingerprint Authentication is Important
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Security: Prevents unauthorized transactions.
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Convenience: Faster than OTP or PIN-based verification.
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Compliance: Mandatory for AEPS transactions under RBI guidelines.
Prerequisites for Setting Up Fingerprint Device on AEPS PE Portal
Before proceeding, ensure you have:
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A compatible fingerprint scanner (Mantra, Morpho, Secugen, Startek, etc.).
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Latest device drivers installed on your system.
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AEPS PE portal credentials (provided by your bank/NPCI).
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A stable internet connection.
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Biometric registration completed for all users.

Step-by-Step Guide to Setup Fingerprint Device on AEPS PE Portal
Step 1: Install Fingerprint Device Drivers
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Connect the fingerprint scanner to your computer via USB.
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Download the latest drivers from the manufacturer’s website (e.g., Mantra Drivers, Morpho Drivers).
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Run the installer and follow on-screen instructions.
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Restart your system if required.
Step 2: Test the Fingerprint Scanner
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Open the device manager (Press
Win + X> Device Manager). -
Check under Biometric Devices to confirm the scanner is detected.
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Use the manufacturer’s software to test a sample scan.
Step 3: Configure Fingerprint Device on AEPS PE Portal
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Log in to the AEPS PE portal using your credentials.
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Navigate to Device Settings or Biometric Configuration.
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Select your fingerprint device model from the dropdown.
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Click “Test Connection” to ensure proper communication.
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Save the settings.
Step 4: Register Beneficiaries (If Required)
Some AEPS services require pre-registering fingerprints:
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Go to Customer Registration on the portal.
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Enter Aadhaar details and scan the fingerprint.
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Verify with OTP (if prompted).
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Confirm successful registration.
Step 5: Perform a Test Transaction
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Initiate a small balance inquiry or cash withdrawal.
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Ask the customer to place their finger on the scanner.
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Confirm the transaction completes successfully.

Troubleshooting Common Issues
| Issue | Possible Solution |
|---|---|
| Device not detected | Reinstall drivers, try a different USB port |
| Fingerprint not matching | Clean the scanner, ensure proper finger placement |
| AEPS portal error | Check internet, restart the portal, contact support |
Frequently Asked Questions (FAQs)
1. Which fingerprint scanners are compatible with AEPS PE portal?
Most Mantra, Morpho, Secugen, and Startek models are supported. Check the NPCI website for an updated list.
2. Can I use a mobile fingerprint scanner for AEPS?
Yes, some Android-based biometric devices work, but they must be UIDAI-certified.
3. What if my fingerprint device fails repeatedly?
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Ensure drivers are updated.
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Check for physical damage.
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Contact the device manufacturer’s support.
4. Is an internet connection mandatory for fingerprint authentication?
Yes, AEPS transactions require real-time biometric verification via UIDAI servers.
Conclusion
Setting up a fingerprint device on the AEPS PE portal is straightforward if you follow the right steps. This universal guide ensures compatibility across all major models, helping you enable secure and efficient Aadhaar-based transactions.
For further assistance, refer to the official NPCI AEPS guidelines.
Disclaimer
This post is for educational purposes only. If you encounter any issues with the content, please refer to our DMCA page for removal requests. Always verify device compatibility with the official AEPS PE portal support team before implementation.