Fingerprint authentication is (Fingerprint is Failing Repeatedly in AEPS) a crucial part of the Aadhaar Enabled Payment System (AEPS), but what happens when it keeps failing? If you’ve faced repeated fingerprint errors while using AEPS, you’re not alone. Many users struggle with biometric authentication due to improper device setup, dry fingers, or technical glitches.
In this guide, we’ll explore why fingerprint is failing repeatedly in AEPS and provide actionable steps to prepare your device and hand for seamless authentication.
Why Does Fingerprint Authentication Fail in AEPS?
Before fixing the issue, it’s essential to understand why fingerprint recognition fails repeatedly in AEPS. Common reasons include:
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Dirty or Worn-Out Fingerprints – Over time, fingerprints can fade due to manual labor, aging, or dry skin.
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Poor Sensor Quality – Low-quality biometric devices may struggle to read fingerprints accurately.
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Moisture or Sweat – Excess sweat or moisture can interfere with sensor detection.
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Incorrect Finger Placement – Misaligned fingers lead to failed scans.
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Technical Glitches – Outdated software or connectivity issues can disrupt authentication.
A 2022 report by UIDAI revealed that nearly 15% of AEPS transactions fail due to fingerprint mismatches, highlighting the need for proper preparation.
How to Prepare Your Hand for Fingerprint Scanning
1. Clean Your Fingers Properly
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Wash your hands with soap and dry them thoroughly.
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Avoid using hand sanitizer just before scanning, as alcohol can dry out skin.
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Remove any dirt, grease, or ink from your fingertips.
2. Moisturize Dry Fingers
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If your skin is dry or cracked, apply a light moisturizer before scanning.
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Avoid excessive lotion, as it can create a slippery surface.
3. Use the Right Finger
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Your thumb or index finger usually provides the best scan results.
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If one finger fails, try another with a clearer print.
4. Apply Light Pressure
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Place your finger flat on the scanner without pressing too hard.
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Hold for 2-3 seconds until the device confirms the scan.
How to Prepare Your Device for AEPS Fingerprint Scanning
1. Clean the Fingerprint Sensor
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Dust and smudges can interfere with scanning.
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Gently wipe the sensor with a soft, dry cloth.
2. Update Biometric Software
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Ensure your AEPS device has the latest firmware updates.
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Outdated software can cause recognition failures.
3. Check Internet Connectivity
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A weak or unstable connection can disrupt authentication.
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Switch to a stable network before retrying.
4. Re-register Your Fingerprint
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If scans keep failing, re-enroll your fingerprint in the AEPS system.
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Follow the registration process carefully for better accuracy.
What to Do If Fingerprint Still Fails in AEPS?
If fingerprint is failing repeatedly in AEPS despite preparation, try these solutions:
✅ Use an Alternate Finger – Some fingers scan better than others.
✅ Try a Different Biometric Device – Faulty scanners may need replacement.
✅ Switch to Iris or OTP Authentication – AEPS supports alternate verification methods.
✅ Contact AEPS Support – Persistent issues may require technical assistance.
Frequently Asked Questions (FAQs)
1. Why does my fingerprint not work on AEPS?
Fingerprint failures can occur due to dry skin, dirty sensors, incorrect placement, or outdated software.
2. How can I improve my fingerprint for AEPS?
Moisturize dry fingers, clean the sensor, and apply gentle pressure during scanning.
3. Can I use AEPS without a fingerprint?
Yes, AEPS supports iris scans and OTP-based authentication as alternatives.
4. What is the success rate of fingerprint authentication in AEPS?
Studies suggest an 85-90% success rate, with failures mostly due to poor fingerprint quality.
Final Thoughts
Fingerprint authentication failures in AEPS can be frustrating, but most issues are fixable. By preparing your hand and device correctly—keeping fingers clean, moisturized, and properly placed—you can significantly improve scan success rates.
If problems persist, consider switching authentication methods or seeking technical support. With the right approach, you can ensure smooth and hassle-free AEPS transactions.
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